When does a Business need a Hosted Call-Centre?

When does a Business need a Hosted Call-Centre?

Does your business rely on a bit of cold-calling or maybe you offer a customer support line? When your small business requires a lot of phone time, but you run on a tight budget or simply want to keep running costs down, then a hosted call-centre is what your company...
How to do SEO in 6 Simplified Steps

How to do SEO in 6 Simplified Steps

If your website is an important asset for earning revenue, then you simply cannot go without SEO. While paid adverts will get you a lot of traffic, SEO is what help search engine bots understand your content and ensure your page is not just created as click-bait by...
The Pros and Cons of Softphones

The Pros and Cons of Softphones

At ARC Technology here in Cape Town, South Africa, we’ve noticed that remote working has fast become the preferred onboarding solution for many small businesses to thrive throughout the COVID-19 pandemic. As a result, cost-effective tools like softphones have grown...