HOSTED CALL-CENTRE SOLUTION
Whether your Call-Centre is inbound or outbound our hosted call centre solution (including auto-dialer) will revolutionise your business, increase agent productivity and unlock management and reporting tools to help you optimise your call centre.
DIVERSIFY
Our Call-Centre Solution includes features like auto- or power dialing and voicemail detection.
OPTIMISE
Contacts are called in the most efficient manner as only answered calls are connected with available agents.
MANAGE
You can customise what your agents are allowed to do or not do.
LEARN
Access feature-rich reports to help identify your poor performing agents, or issues with your data and call centre performance.